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title: Durban Dental Laboratories Automates Production to Scale Without the Stress
description: Durban Dental Laboratories Automates Production to Scale Without the Stress
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---

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# The Blog For Streamlined Dental Labs

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 Nov 3, 2026, 5:18:48 PM

# Durban Dental Laboratories Automates Production to Scale Without the Stress

[Team CADflow](https://info.cadflow.ai/blog/author/team-cadflow)

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[Durban Dental Laboratories](https://www.durbanlabs.com/), headquartered in Toronto with multiple labs across Canada, ran a fully manual production process, with no dental lab automation in place. Every hand-off between specialists created a bottleneck, and a persistent shortage of skilled technicians made the situation harder still. Growth became a problem rather than a win: each uptick in orders strained the team, and expensive machines often sat idle for want of people to keep them running.

### ![Durban & CADflow](https://info.cadflow.ai/hs-fs/hubfs/durban%20cadflow.png?width=960&height=354&name=durban%20cadflow.png)

"Every time we grew even slightly, we experienced operational issues. We had enough machines but not enough people to keep them running," says Daniel Brown, Operations and Workflow Management at Durban Dental Laboratories.

---

## Automating the dental lab workflow end to end

Durban adopted [CADflow](http://cadflow.ai) and [Oqcam](http://oqcam.com) to automate its workflow end to end. CADflow’s AI design platform turns intraoral scans into printable designs built to Durban’s exact specifications. Those designs flow automatically into Oqcam, which handles orientation, labeling, supports, and nesting before sending prepared files straight to the printer, without any manual preparation in between.

“Our scalability problem is solved," Daniel says. "With CADflow and Oqcam, our order levels can double overnight and we don’t feel it.” 

### Lights-out production overnight

With CADflow and Oqcam working in tandem, Durban now runs a fully automated, lights-out workflow for its orthodontic products. A case submitted late in the evening is designed, nested, and printed overnight, ready for finishing the next morning. The gains show up across the board:

- Faster turnaround: steps that once took days now reach the printer in minutes.
- Greater consistency: a single locked design standard replaces technician-to-technician variation, contributing to a meaningful reduction in remakes.
- Better resource use: smarter nesting improves material efficiency and machine output without adding capacity.
- Happier technicians: freed from repetitive prep, the team focuses on complex designs and quality control in a calmer environment.

### A Partnership That Adapts

What Durban values most is the people behind the software. Rather than forcing the lab into a fixed process, both solutions adapt to how Durban already works — for labs of any size and volume. They’re easy to implement, easy to learn, and backed by responsive, accessible support and a fast pace of innovation.

“There are a lot of AI tools out there, but CADflow and Oqcam are very responsive and very flexible," Daniel says. "To any lab on the fence about AI-powered automation, I’d say it’s the only way to go.”

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